Online Reputation Management and Monitoring
Take control of your brand's reputation through proven listening and management tactics.
Managing the good, the bad, and the ugly.
Managing the good, the not so good, and everything in between learning how to constructively listen and respond to reviews is vital to your company’s reputation, whether your brand is widely beloved or recently had a minor setback. While exceptional evaluations are much easier to receive than a mediocre review, all feedback is valuable. Our professional management team will highlight the favorable responses and handle the unflattering feedback in order to mitigate issues and protect your online reputation.
Our reputation management services not only handle current matters, but anticipate future issues, positioning your business favorably and highlighting your greatest attributes.
Take control of your brand
Monitor
Oversee your brand’s mentions, keyword searches, and activity of industry competitors.
Analyze
Qualify your “why,” identifying strengths and weaknesses.
Act
Protect your brand and online reputation by responding appropriately.
Plan
Utilize data to build upon what works well and implement improvements for the future.
Reputations online,
matter
At Mileage Design, we value the power of your online reputation. By steering the conversation, our team of experts can help minimize damages to continue to drive your brand’s success. Our team’s skillful management resources will help maintain the reputation and relationships of your brand.
85%
Of consumers put as much trust into online reviews as they would a personal recommendation.
* BrightLocal
Be the right kind of listener.
You can flop or flourish online. Let’s make sure you get it right.